Rando

Customer Support

Lost & found

Report an item left in a returned vehicle. Claims filed within 30 days of return have the highest recovery rate.

How recovery works

  1. 1. File the claim

    Provide the vehicle identifiers and a description of the item.

  2. 2. Station search

    The returning station searches the vehicle and depot lost property log.

  3. 3. Shipment

    Found items ship to your address within 48 hours; carrier fees apply.

Lost item claim form